Return Policy

Returned items should be addressed to:
Canadian C & C., Returns Dept.
10355 Yonge St., Richmond Hill, ON L4C 3C1

As soon as we receive your package, we will call or email you to acknowledge its safe arrival. All returns are subject to authentication. All items must be returned in the original packaging in which it was received, along with all certificates, etc., together with a copy of the original invoice or sales receipt. Any items altered from their original shipping state will not be accepted for exchange or return.

To return or exchange goods, we ask that you contact us prior to shipping. Once your return shipment is received, we will follow up with you and either replace the unsatisfactory item or issue a refund of the purchase price (excluding shipping and handling). The refund for your product will be credited in the same payment manner. While you may return an item for any reason, we will appreciate you indicate the reason for the return so we may continue to improve our product offerings and service.

For items ordered as sets, collections or bundles, the full set is to be returned for any refund or exchange.

Please note, we are not responsible for loss or damage that occurs to items prior to their arrival at our facility. Please ensure your items are securely packaged for their return.

Cancellation Policy

Subscription Cancellations

If you choose to cancel your subscription after the first issued coin, a cancellation fee of 25% of the purchase price of the remaining coins in the subscription may be applied. The cancellation fee will be charged to your credit card at the time of cancellation.